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Shipping
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What is the shipping time?
We are offering 2 shipping methods:
- Priority Shipping: 5-7 business days to the US
- Standard Shipping: 10-15 business days to the US
Please note that shipping times are estimates and actual delivery times may differ. -
How do I track my parcel?
Once your parcel has been shipped out, you will receive a shipping confirmation email containing your tracking number and a link to track your parcel. However, if you’re encountering any difficulty tracking your parcel or if you have not received a shipping confirmation email after 3 business days, please get in touch with us here -
Where do you ship to?
We provide shipping service to various countries including the US, Australia, New Zealand, Canada, UK and other European and Asian countries. -
Still need help?
Please do not hesitate to contact us here
Our friendly customer care support will get back to you as soon as possible within 24 - 48 hours.
Payment
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What are my payment options
We offer safe shopping and accept payment via PayPal, Credit card or Debit card (Visa, Master Card, AMEX, ). So you can choose the most suitable one for you. All products are set in US Dollar, our system will automatically exchange your currency to make it easy for you when placing order.. -
Do I need a paypal account to completed my order?
ONo, you do not need to have a PayPal account to purchase from us. Simply select 'checkout as guest' once you have selected Paypal as your preferred payment method at the checkout. -
How can I trust you to provide my card's information?
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards. -
Still need help?
Please do not hesitate to contact us here
Our friendly customer care support will get back to you as soon as possible within 24 - 48 hours.
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